Healthcare Level 5 Development Coach

About this role

As a Development Coach you will be responsible for managing a caseload of apprentices to deliver a quality learning experience for the Level 5 Adult Care diploma within their place of work, whilst providing exceptional support to both learners and employers. This may include learners on a Diploma only basis. You will provide learners clear milestones and targets alongside monthly teaching sessions (remote or face to face) as well as reviewing their progress every 10-12 weeks to support their timely progression to gateway and on to successfully completing their end point assessment. You will support each learner’s maths and English journey including functional skills if required and support any additional learning needs, they may have. You will ensure all required records are completed to meet ESFA and Ofsted requirements. Duties and Responsibilities Lead a caseload of learners to support them to achieve their apprenticeship or qualification covering all areas of knowledge, skills, and behaviours as well as any additional requirements such as a Diploma through to Gateway and successful End Point Assessment Regularly assess work and provide constructive feedback including SPAG and update the E- Portfolio system (Aptem) Deliver teaching and learning monthly, either face to face or via appropriate online systems and software Complete robust and in-depth tripartite reviews (every 10-12 weeks) with the learner and line manager/mentor to discuss progress across all elements of the apprenticeship Monitor ‘off the job’ completion to meet the 20% requirement Carry out face to face visits as required following any company procedures and ensuring you always have a valid ID badge on Identify and support learners with additional learning needs and successfully use the neurodiversity platform Cognassist to support this, completing any required paperwork Ensure all learners have completed an initial assessment and diagnostic for maths and English using the online platform BKSB. You will then continue to stretch and challenge all learners throughout their learning journey towards maths and English Support those learners who require Functional Skills maths and/or English level 2 to successfully complete all elements timely following our 9-month learner journey including invigilation as required Develop professional relationships with employers and apprentices, ensuring they understand their responsibilities in meeting the apprenticeship funding rules and making regular progress Develop and promote excellent relations with all stakeholders internally and externally remaining professional in all forms of communication Complete weekly reporting on your caseload to submit to your line manager on a Monday morning including any learners at risk and interventions to re-engage them Complete the required paperwork to process any learners identified as a leaver or requiring a break in learning Monitor any learners on a break in learning to return them in a timely manner Participate in monthly 121s to discuss your caseload with your Operations Manager Work closely with account managers in supporting your learners and any issues that may arise Attend and participate in all team and company meetings Attend and participate in relevant standardisation meetings for your qualifications Participate in relevant professional development (sector specific and pedagogical) to develop CPD and good practice and complete the relevant CPD log Work to contractual and company business targets within your own area of responsibility to meet your KPI’s sufficiently Take responsibility to ensure safeguarding, PREVENT, British Values, Health, Safety and Wellbeing and equality, diversity and inclusion are promoted and monitored continually in all areas of the job role Adhere to all company policies, procedures and processes at all times and embrace the ethos, values and mission as set out by the company Work under your own initiative and represent the company as front line personnel offering high level of customer service Provide careers information, advice, and guidance throughout the learners’ journey to allow learners to understand progression routes available to them and take appropriate steps in their career supporting the company’s Matrix accreditation Key Performance Indicators Completed portfolio's 100% audit compliant Learner success rate – minimum of 80% Learners must receive feedback within 5 days of teaching and/or assessment Learners must always be within 10% of expected progress ‘My Voice’ Surveys – 80% of allocated learners must complete – outcome 85% ‘Good – Outstanding’ Functional Skills – measured on number of re-sits / success rate Compliancy of ESFA rules – Measured at tutor Supervision Qualifications, experience, skills and knowledge Knowledge & experience in the delivery of apprenticeship standards including functional skills Occupational competency and relevant qualifications in the standards in which you will be delivering Minimum of 2 years Care Management experience Strong organisational skills and be able to effectively time manage and prioritise tasks Have a full driving license and use of a car with business use insurance Understand the importance of confidentiality and GDPR Knowledge of ESFA funding rules relating to apprenticeships Have a good understanding of the OfSTED Education Inspection Framework Essential/desirable Assessor Qualification e.g., D32/D33, A1 or CAVA PTLLS/AET or equivalent teaching qualification Maths and English GCSE or equivalent and prepared to take reformed Functional Skills L2 IQA qualification is advantageous but not essential Specialist areas Must be able to deliver up to Level 5 Adult Care Must hold Level 5 Health & Social Care qualification